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How do I set weekend price?

Example: During weekdays (Sun.-Fri.) double rooms cost $80 per night (normal price, that is, the price set when the room type ws created). During weekends (Fri.-Sun.) the price is $60 per night. Go to ”Settings”-> ”Price changes”-> ”Seasonal prices &...

Setting up channel management with Booking.com

Follow the below instructions to set up channel management with Booking.com. When this feature is activated availability will automatically be updated as bookings are received. This feature requires that you register an account with Booking.com. Make sure that you use...

Choose language for users

If you use Sirvoy Premium with multiple users, then each user can choose language on their Sirvoy account. The following languages ​​are available: English, Spanish, French, Norwegian and Swedish. How do I change the language? Login Go to Userprofile-> Edit Choose...

Setting up channel management with Agoda

Follow the below instructions to set up channel management with Agoda. When this feature is activated availability will automatically be updated as bookings are received. This feature requires that you register an account with Agoda. Make sure that you use Sirvoy...

How does the Account codes work?

The bookkeeping account code is asked for to make it easier for you and your accountant to recognize certain incomes and expenses. Your accountant might prefer a certain way of recording the income and expenses but otherwise you might just write CASH, TAX and DEPO...

Can I group bookings and invoices together?

You can group bookings together by going to Bookings -> Click one of the Booking no you want to group -> Click Edit up in the right corner of the page Next to This booking is not grouped -> Search and select the bookings you would like to group this booking...

Sorting your accommodation into categories

It can be useful to sort your accommodation types into categories if you provide different kinds of accommodations or if you provide accommodations in different locations. When this feature is activated then the guests will have to choose a category at the first step...

Receiving new booking alerts through emails and texts

Whenever you receive a new booking you can choose to be alerted by email or/and text messages to your mobile. You can change the email address and phone number that the booking confirmation alerts are sent to by going to Settings -> Your website -> Alerts on new...

Which records should I export for accounting?

Recording of invoices (not cash receipts) is done in different ways depending on whether you want to register invoices in your accounts immediately after being created (as accounts receivable), or once payment is received. If you want to register invoices in your...

Can I add custom charges to a guests booking?

Yes, such charges can be applied to a guest’s booking by going into their booking details and clicking Add extras. You can there either choose predefined extra option if you created such ones (Internal extras can be created that will only be visible through the...

Can Sirvoy act as an Electronic Point of Sale (Epos)?

Yes, Sirvoy can be used as an Epos for occasional extra charges that should be added to a guests booking. These transactions can be applied by going into the guest’s booking details and clicking Add extras. You can find more information about adding custom...